FAQ & GENERAL INFORMATION

SIZE CHART

Size S - UK Size 6-8     Size M - UK Size     8-10   Size L - UK Size   12-14

Because we are still a small company we mainly produce Size M

DELIVERY & SHIPPING COSTS

We aim to deliver to the UK, Europe and The Rest of the World.

UK delivery        £6.50    Delivery time 2-4 working days*

Europe delivery   £9.50    Delivery time 5-10 working days

International       £9.50    Delivery time 5-10 working days

*Most UK orders should be delivered within 2 working days.

For deliveries International outside of EU and the rest of the world we kindly ask you to contact us for a quote for the postage.

All packages delivered MUST be signed for. If you are not in when the carrier tries to deliver, a message will be left on how to obtain your parcel.

PAYMENTS

We offer the following payment methods:

PAYPAL, bank transfer up front. For questions on payment and if you don't have a PayPal account please contact us directly via info@gundahafner.com

RETURNS

In the event you are not satisfied with your products and would like to return it, feel free to contact us via info@gundahafner.com

FAQ

Where do the fabrics come from:

Our suppliers are based in England, Ireland, France, Spain and Italy and not any further considering the carbon footprint.

What materials are used:

The fabrics of each garment are carefully sourced according to their composition.

Our focus is on natural materials like: Cotton, Silk, Linen, Wool, Viscose. We accept Elastane in a very low percentage in favor of our customers comfort and in sync with modern times requirements.

Our “fake fur” consists of 80% high Quality mix of Baby Alpaca and Fine Merino Wool which we are so proud of.

Where are the clothes produced:

They are all made in Surrey. All items fulfil basic requirements we care about, they need to be different, they are comfortable and practical. We’d like to enhance your aim to make them beautiful.

Who makes my clothes?

A handful of enthusiastic, hands-on people are involved. All items in our collections are handmade.

Most of us have different backgrounds, we come together, because we love what we are doing. Starting from getting in touch with the suppliers, to making patterns, sewing, ironing, keeping records of the many different designs. We create the web-site, maintain our Instagram and Facebook accounts, even organise the photo shoots and see them through. We celebrate 2 collection releases per year that are followed by smaller shopping events. We learn on a daily basis and appreciate that.

What makes the clothes special?

Every single item is only replicated up to 5 times maximum. It is very difficult to guarantee an entire ecological product but we do our best to stay conscious and minimize the ecological impact.

© Gunda Hafner Ltd 2017